Tekla streamlines Accounts Receivables to stay lean

Client Background

Tekla is a luxury e-commerce, wholesale, and retail brand in sleepwear and bedding. To stay lean while growing, Tekla asked us to support finance with a clearer AR process than Business Central or Excel could provide.

Aspiration

Give the finance controller a single place to manage receivables, automate routine follow-ups, and reduce manual time while keeping a strong overview of who owes what and why.

How We Did It

AR workspace in React: One interface to view all open invoices, age buckets, customer history, promises to pay, and next actions.
Smart reminders: Automated schedules for reminders and statements, including late-fee calculations where applicable, with templates the controller can approve or edit.
Inbox copilot using LLMs: Classifies inbound replies, checks order and shipping status, suggests next steps, and routes messages to the right team (for example, wholesale) when needed.
Platform integration and audit: Connected to Business Central and the data platform for live status, with full logging, roles, and audit trails.
Ongoing roadmap - Operated as Tekla’s data team, prioritizing quick wins and foundational upgrades in monthly sprints with clear SLAs.

Key Outcomes

Clear oversight: The controller now has a real-time view of outstanding payments and priorities.
Time saved: About 4 days per month on AR tasks.
Better focus: Less admin, more time for analysis and higher-value finance work.
Clear performance visibility - Cohorts, campaign ROI, and inventory insights highlight what is working and what is not, promoting a more data-driven culture across the company.